1) Who this policy covers
This Privacy Policy applies to visitors and customers of Bright Print Works (“we,” “us,” or “our”) when you browse our website, request a quote, place an order, or contact our support.
2) Data we collect
- Order & account details: name, email, phone, billing/shipping address, company.
- Project files & specs: artwork, images, copy, print requirements, and related notes.
- Communications: emails, forms, chat messages, and call notes.
- Device & usage info: pages viewed, device/browser type, approximate location (via IP), and basic analytics (aggregated).
- Cookies: small files used for essential site features and analytics (see “Cookies”).
3) How we use data
- To process quotes, orders, deliveries, and customer support.
- To communicate about proofs, timelines, status, and invoicing.
- To secure our website, prevent fraud, and maintain service quality.
- To analyze site performance (on an aggregated, non-identifying basis).
- To comply with legal obligations (tax, invoicing, record-keeping).
4) Legal bases (GDPR-style clarity)
- Contract: providing quotes, artwork checks, printing, shipping, and support.
- Legitimate interests: website security, customer service quality, basic analytics.
- Consent: optional newsletters or cookies beyond “strictly necessary.”
- Legal obligation: tax and accounting records.
7) Payments
Card and digital payments are processed by third-party providers using industry-standard security. We never receive or store full card numbers on our servers.
8) Data security
We use reasonable administrative, technical, and physical safeguards to protect your information against loss, misuse, and unauthorized access. No method of transmission or storage is 100% secure; we work continuously to improve our protections.
9) Data retention
We keep personal data only as long as necessary for the purposes described above (e.g., order history, reprints, accounting) and to meet legal requirements. When data is no longer needed, we delete or anonymize it.
10) Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent where processing is based on consent.
To exercise any rights, contact us using the details below. We will respond in a reasonable timeframe.
11) International transfers
If your information is transferred outside your country, we take steps to ensure appropriate safeguards are in place in accordance with applicable data-protection laws.
12) Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us and we will take appropriate action.
13) Changes to this policy
We may update this Privacy Policy from time to time to reflect operational or legal changes. The “Last Updated” date will indicate the latest revision. Material changes will be highlighted where appropriate.
14) Contact us
Questions or requests about this Privacy Policy?
- Email: brightprintworks@gmail.com
- Phone: +1 (800) 440-9131
- Locations (serve customers across United States & Canada):
- Las Vegas Location: 310 Annabelle Ln. #343, Henderson, NV 89014
- Winter Park, Florida Location: 6869 Stapont Cr. #114, Winter Park, FL 32792
If any part of this policy conflicts with mandatory local law, the law will prevail for those users; the rest remains in effect.
